Refund & Cancellation Policy
Last updated: 20 July 2026
At BATTERY EXPRESS (“BATTERY EXPRESS”) we want you to be completely satisfied with your purchase. This policy explains our returns, refunds, and cancellations.
Returns
You may request a return within 7 days of receiving your order, provided the item is unused, in its original condition, and in its original packaging. Certain items may be non-returnable for hygiene or other reasons; this will be indicated on the product page.
Refunds
Once your return is received and inspected, we will notify you of the approval of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days. The time it takes for the amount to reflect in your account depends on your bank or card issuer.
Cancellations
Orders can be cancelled before they are shipped. Once shipped, an order cannot be cancelled but may be eligible for return as per our Refund Policy.
How to request a return or refund
To start a return or refund, please contact us with your order number using the details below.
Contact us
If you have any questions about this policy, please contact us:
- BATTERY EXPRESS (trading as BATTERY EXPRESS)
- Email: info@batteryexpress.co.in
- Phone: 9154007997
- Address: 20-1-3/1, Main Rd, beside Y Convection, Near Raghavendra Theatre, Ayodhya Nagar, Vijayawada, Andhra Pradesh, 520002
- GSTIN: 37CSXPA8815L1ZY